Bobcat of Richmond, a division of Winchester Equipment Co., selling, renting and servicing top-of-the-line construction equipment, has an immediate opening for a Service Manager.

Our ideal candidate will:

• Oversee the day-to-day operations of the Service Department
• Manage and support a team of skilled technicians
• Coordinate with customers to schedule and ensure timely service
• Address and resolve customer inquiries and issues with professionalism
• Provide technical guidance and support to the team as needed
• Maintain and optimize workflows to ensure efficiency

Requirements:

• Proven experience managing a Service Department or leading a team
• Strong organizational and problem-solving skills, with the ability to prioritize tasks effectively
• Excellent customer service and communication skills
• Proficiency in computer systems and service management software
• Ability to thrive under under pressure and meet deadlines
• Experience in the equipment industry is a plus
• Bilingual capabilities in Spanish is highly preferred
• Should be able to lift up to 75 lbs
• High school diploma or equivalent required

We offer competitive wages and a comprehensive benefits package including Health, Dental and Life Insurance, 401(k) Retirement Savings Plan w/Company Match, Profit Sharing Plan, PTO/Paid Holidays, Boot Allowance, Training & Development